The Availability of an item is an estimate of how long it will take before it is shipped out to a customer. Please note that Availability DOES NOT indicate the amount of time it will take for an item or order to reach the customer. Actual delivery time depends on Shipping Method selected and other factors.
These are the Availability statuses that you will find on our product pages.
If payment verification is made on the order, availability time is measured from the day the order is approved for processing.
*Availability is also subject to the quantities ordered, e.g., larger orders may require more time to prepare for shipping.
These are the Availability statuses that you will find on our product pages.
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If payment verification is made on the order, availability time is measured from the day the order is approved for processing.
*Availability is also subject to the quantities ordered, e.g., larger orders may require more time to prepare for shipping.
Most of our items are in stock and ready for purchase. You can check an item's availability status on its product page. Please note, however, that availability information is estimated and there is a slight chance restocking may be delayed. If your order contains both items that are in stock and items that need to be restocked, typically your order will be shipped out all together when the restocked items are available.
We will try our best to restock the items you ordered as soon as possible. If the items are no longer available and cannot be restocked, we will inform you promptly and cancel the items. Any amount owed from the cancelled items will be refunded to you once the order has been shipped. However, you are allowed to replace cancelled items with replacement items in the same order. In these cases, the replacement items must be of equal or lesser value than the cancelled items. If a replacement item is of greater value than a cancelled item, you will be required to pay for the difference between the cancelled item and the replacement item.
There is a chance that we will not have enough physical stock when you order multiple quantities of a single item. In these cases, your order may take a longer time (e.g. 7-14 days availability) to arrange sourcing of the additional quantities. If our suppliers are unable to provide more of that item, an email notification will be sent to you regarding cancellation of the additional quantities.
For items marked as clearance, additional quantities may no longer be available and customers will be asked to adjust their purchase quantity when placing an order.
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