Notice of Hong Kong Public Holidays (October 1 & 19, 2026)
2026-09-25
October 1, 2026
National Day
October 19, 2026
The day following Chung Yeung Festival
Please note that shipping service will be temporarily suspended. We apologize for any inconvenience.
Temporary Change of Customer Service Operation Hours (Sep 25, 2026)
2026-09-22
Sep 25, 2026
Chinese Mid-Autumn Festival
Operation hour for our Customer Service Department (Hong Kong Office) will be temporarily suspended from 16:00 -18:00 (HK Time)
Please note that shipping service will be temporarily suspended. We apologize for any inconvenience.
Service Update: Colombia Earthquake
2026-08-11
Due to the earthquake's impact on local infrastructure and courier operations, shipments to Colombia may experience delays. Local delivery processes and courier networks will require time to recover before resuming their normal service levels. We are working closely with our courier partners and will provide updates as they become available.
If you need assistance regarding your order, please reach out to our Customer Service Team via Live Chat. We appreciate your patience and understanding.
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